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7 Steps to Take After an Uber or Lyft Accident in California

7 Steps to Take After an Uber or Lyft Accident in California

Getting into a rideshare vehicle means entrusting your safety to a stranger. The driver has a responsibility to act reasonably. If they fail to do so, and cause an accident that injures you, you may be able to take legal action. You may be able to receive compensation for the harms and damages that you have endured.

What to Do After an Uber Accident or Lyft Accident in California

Navigating an incident related to a rideshare service can be challenging. Knowing the proper steps to take after can be difficult. However, there are seven steps you should take to protect your rights and overall health after a crash:

Call the Police

File a report to document your statement and the details of the accident. This will be helpful if you choose to open a claim for compensation after the accident.

Obtain Witness Information

Try to gather the names, phone numbers, and addresses of anyone who witnessed the collision. Record the identities and identification numbers of law enforcement personnel who arrive at the location.

Document the Crash Scene

Take pictures and videos of all vehicles involved, any damages or injuries sustained, and the surrounding area. Taking many pictures is advantageous for your insurance claim.

Seek Medical Attention

Even if you do not think your injuries are severe at the moment of the accident, it is critical to get examined by a medical professional. After a crash, it is not uncommon for adrenaline to mask any pain or injuries, and leave you feeling like you are “okay,” only for you to experience pain symptoms days later. It is important to see a doctor to help detect any latent injuries that could cause you pain in the future.

Injury hands. Young man with injured hands. Young woman doctor helps the patient

Report the Incident to Your Insurance Company

If you were involved in a rideshare driver accident, either as a driver or passenger, contact your insurance company right away and inform them of the incident. It is important to not speak to the other party’s insurance company without speaking to an attorney first. Doing so could jeopardize any potential claim you may have and could be used against you by the other party’s insurance company. Additionally, it is recommended that you consult with an attorney before discussing the accident with your own insurance company. An attorney can provide guidance on how to properly communicate with both insurance companies and help protect your legal rights and interests.

Consult an Accident Attorney

Rideshare accidents are complex cases that often involve multiple at-fault parties. Liability could fall on one or more of the following parties:

  • The driver
  • The rideshare company
  • Other drivers
  • Other third parties
  • Other passengers

Partnering with a personal injury attorney who has experience navigating liability coverage claims involving rideshare companies like Uber and Lyft can give you a better chance of favorably resolving your claim, and receiving fair compensation for your medical expenses, pain and suffering, harms and damages.

Keep Records of Expenses

Documents associated with the crash, such as medical bills, receipts for lost income, vehicle repair invoices, and any other expenses, should be carefully organized and kept in a secure location. These documents should include a record of any medical treatments, such as appointments with doctors or physical therapists, medications prescribed, and any other medical costs. Additionally, all records of lost income, such as pay stubs, or proof of any missed work days should be included. Documents related to vehicle repair costs, such as estimates and invoices should also be included. Finally, all other costs associated with the crash, such as hotel stays or rental cars, should be documented and organized accordingly.

Young frustrated woman sitting in the damaged car after a car accident, making a phone call. A close-up.

Rideshare Accident? Schedule a Complimentary Consultation with Benchmark Injury Law

At Benchmark Injury Law, we know that starting the claims process for injuries suffered in a rideshare accident may feel daunting. However, Attorney Shaun Phillips understands what you are going through, and can guide you through the process step-by-step. When you partner with our team, we will have your back, and fight for you each step of the way!

You may feel unsure of where to turn next after an accident involving an Uber or Lyft driver. At Benchmark Injury Law, our team is familiar with these cases, and we know what it takes to recover the compensation you deserve.


Our unique, value-based approach allows us to develop strong relationships with our clients and prioritize their needs. We are dedicated to getting you the best possible outcome and will work tirelessly to ensure that you receive fair compensation for your injuries. Our attorneys have the experience and knowledge needed to handle all aspects of your case, from filing the initial claim to negotiating a settlement. We understand that no two cases are the same, and we will tailor our strategy to your specific needs. You can rest assured that we will never rest until justice is served. We will fight for you every step of the way, and we won’t rest until you receive the compensation you deserve.

Schedule your complimentary consultation today by calling (949) 504-9031, or reach out to us via our contact form.

We Care. We Fight. We Succeed.

Have you been injured? We can help.